IAS Computing - Service Catalog

The IAS Computing group provides comprehensive support for the information technology needs of the Institute’s scholars and staff. This list outlines the services the group currently provides to all members of the community.

Equipment Provided

  • Workstation
  • Installed Software
    • Operating Systems: Windows, OS X, Linux
    • Productivity: MS Office, Adobe Creative Suite, EndNote, LaTeX, Skype
  • Telephone (office and Member Housing)
  • Network printing
  • Scanning and document imaging
  • Campus Events kiosks

Core IT Services

  • Highly-available network data storage
  • Backup services for workstations, network filers and personal computers (via Crashplan)
  • IT Security infrastructure
    • Campus-wide infrastructure including firewall, IDS, IPS, Antispam, antimalware
    • Workstation tools including antivirus, anti-malware, patching, etc.
    • Access to free antivirus software for personal systems
    • Authentication and identity services (LDAP, AD, CAS, SAML, Duo, etc.)
  • Secure remote access via VPN (openvpn.ias.edu)
  • Secure file sharing via Filelocker
  • In-building cellular reception (Distributed Antenna System)
  • Audio/Visual support for meetings, seminars and presentations
  • Access to presence technologies, such as videoconferencing and teleconferencing (Zoom, etc.)
  • Access to broadcast television services (IAS Broadcast Center)
  • Access to secure chat (XMPP) service
  • Public workstations throughout the campus (HS/SS Library, Bloomberg Hall, Simonyi Hall, Activities Center)
  • Equipment loans as needed (Laptops, tablets, etc.)
  • Online Training software (via LinkedIn Learning)
  • IT policies and best practices

Academic IT Services

Administrative IT Services

  • P3 Database/UpdateMe
  • Enterprise Application Support (Netsuite, SyncHR, Raiser’s Edge, CSGold, SchoolDude, OpenTable, Nexonia, BoardEffect, Micros, etc.)
  • Web Content Management (Drupal)
  • Academic program application support (Membership applications, special program and conference applications)
  • Mailing Lists

AMIAS IT Services

  • Permanent email forwarding (@amias.ias.edu)
  • Online scholar profile
  • Updates via UpdateMe

IT Professional Services

  • Application development
  • Data integration
  • Software licensing
  • Special event support
  • Access to Gartner's IT research library
  • Survey tools and data analytics