faq

The IAS provided computer in your IAS office is connected to a UPS device so that the computer, monitor, and your data is protected from temporary blackouts, brownouts, overvoltages and transient surges in the area. 

In the event of a prolonged power...

Note: Attempting to map a drive off-campus requires you to first establish a VPN connection.  Click Here, for VPN instructions.

1.  Press Win + E to open the File Explorer window.
2.  Choose This PC from the left side of the window.
3.  Click Compu...

While your IAS office comes equipped with a Springdale Linux computer system already installed and configured to access our network resources, you are welcome to use your own personal desktop or laptop computer in your IAS office.

Let's get started...

To add CSDM Seminars iCal feeds:

For iPhones/iPads, please go to Settings > Passwords & Accounts > Add Account > Other > Add Subscribed Calendar > Enter https://www.ias.edu/ical/CSDM%20Seminars.ics

To add School of Math Seminars iCal feeds:

For...

You have two options for configuring (al)PINE to connect to your Zimbra IMAP folders.

Option 1: Edit the .pinerc file in your home directory:

1. ssh into ssh.math.ias.edu
2. Use your preferred editor to open .pinerc (e.g. vi, nano, etc.).
3. Search...

We have two wireless networks here at the Institute - one is encrypted (eduroam) and the other is not (IAS).

1. Log into updateme.ias.edu with your IAS username and password.
2. Click on the "Register Accounts" button.
3. Click on the "Add an account"...

For some reason using the built in PDF viewer of browsers when printing may result in texts getting cut off, not being printed at all, or is printed in awkward sections of the paper.
The main solution we are proposing for now is to disable the built...

In order to login to OpenVPN, you will need to use Duo multi-factor authentication. Duo may also be used if Computing Staff needs to verify who you are for remote assistance.

https://www.ias.edu/mfa

MFA requires a smart phone or tablet. Please...

If you want to access IAS resources from off-campus, you will need to use VPN. Client Tool:

You can install a client-based tool called OpenVPN and is the preferred method of connection.

https://www.ias.edu/openvpn-installation-guide

Note: As of...

Are you using your home institution Eduroam or IAS Eduroam?

If you are using your home institution Eduroam, check your credentials. If you are still having issues, please contact your home institution for assistance. Perhaps there is a problem...