faq

After inserting the usb key, an icon should appear on your desktop. If not, you can try the following suggestions.

Enterprise Linux 3:
Right-click on the desktop, then choose Disks->Usb to mount the usb key.

Enterprise Linux 4:
Double-click on the...

Sometimes you may get the ^? character when hitting the backspace key.
There are several different ways to set your backspace key when this happens

1. Type CTRL-h instead of using backspace
   
2. Since backspace works at the command line, you will can...

This error mean that the application does not know what your web browser is. This is preventing the application from opening up the html document.

To fix this error you can do either of the following:

1. When the question comes up, click on Yes.
   In...

First, quit Thunderbird (or else any changes you make to the file below will be overwritten)
Add the following line to your prefs.js file in your .thunderbird directory:

user_pref(''network.protocol-handler.app.http'', ''/usr/bin/firefox'');

For...

1. You must add foreign keyboard first
   On a linux machine:
   • Right-click -> Add to Panel -> Utility -> Keyboard Layout Switcher
   • Right-click on keyboard switcher->Preferences
   • Add -> (Choose your language)
   On a Windows XP machine:
   • Right...

Try printing to a file first.
In Mozilla, choose File->Print
Next to 'Print To:', click on 'File'
Next to 'File:', type a filename to save it as. It will be saved as a postscript file
Click on 'Print'

Next, convert the file to a pdf:
ps2pdf...

Some email clients allow you to add an LDAP address book so that you can search or browse through the directory. The basic configuration settings for adding the Institute's LDAP address book to your email client are below.

Name: IAS Address Book or...